The Customer Service & Retail course has intakes on 23 April and 15 October
Applications are open now! (A referral from Work & Income is essential)
During the 13 weeks of the course you will be working towards full time employment.
You will consider employee responsibilities and meet a range of local employers. You will look at……..
- Attitude and sales
- Sales documentation
- Money handling procedures
- Restricted and Full class one licences
- The importance of image
- Health and Safety in the workplace
- Winning customers for life! Customer loyalty
- Get assistance with finding suitable employment
- Enhance workplace communication skills
- Computer skills for customer service
- Work experience
- Understanding Consumer Legislation
- And more….
Who is eligible for free training?
Training is free for Job-seekers who meet the Employment Related Training eligibility criteria and who are committed to working. Work & Income referral to the programme is essential.
The brochure can be downloaded using the Download link to the right of this page.
